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Depositors

Q: I’m a depositor. Why didn’t I get an email before April 17th?

A: Prior to April 17th, fans who made a season seat deposit received an email with 2024 season seat pricing and memberships. If you purchased a deposit, but did not receive the email, then please contact Alen Izic at alen.izic@carolinacorefc.com or at (336) 864-CCFC [2232].

Q: I’m a depositor. When do I get to select my seats?

A: Starting April 17th, CCFC Account Executives will begin calling Deposit Holders in sequence based on their priority numbers (order of when they purchased a deposit). During that call, the Deposit Holders will be able to select their seats! CCFC fans purchased a tremendous number of deposits, so please be patient as we work through the process.

Q: What if I miss the phone call from CCFC?

A: CCFC will be leaving messages for those who are unable to speak when the call is made. If you do not receive a call or a message by Friday, April 21st, then please contact Robert Ritchie at (336) 864-CCFC [2232] or robert.ritchie@carolinacorefc.com .

Q: How long is the exclusive depositor selection window?

A: The initial Select a Seat exclusive window is only available for Deposit holders and will open on April 17th and close on Monday, May 1st.

Non-Depositers

Q: I didn’t place a deposit, but I want season seats. What should I do?

A: Starting April 17th, individuals who have not placed a deposit will be able to purchase season tickets by section online, but will not select their actual seats. Starting May 1st, these individuals will receive a call from an account executive and have the opportunity to choose their individual seats in the order they were received.

Payment Options

Q: Are payment plans available?

A: Season Ticket purchasers will have the ability to Pay in Full or utilize a Monthly Payment Plan until 11/30 at no additional cost. Alert your account representative about your selection when deciding on your ticket selection.

Q: What do payment plan terms look like?

A: Through 11/30/23, you can select a monthly payment plan with a .50 one-time transaction fee at purchase.

The first payment will be withdrawn on the 15th of the month after you initiate, and each recurring payment will continue on the 15th until 2/15/24 to ensure seats are paid in full prior to season kickoff in March.

Each payment period, you will receive a reminder email 14 days prior to withdrawal.

Q: Are taxes and fees included?

A: All taxes and stadium fees are built into the cost of your season seat purchase! If you opt for a payment plan, a one-time .50 transaction fee will be charged at the time of purchase.

Q: Do you issue refunds?

A: Refund requests will be reviewed in-depth on a case-by-case basis. For more information, please contact tickets@carolinacorefc.com .

Founding Members

Q: What is a Founding Member?

A: Individuals who purchase season seats for our inaugural season will be known as our Founding Members. Perk: Our Founding Members who choose to renew for the 2025 season will NOT have their season seat price raised, so you’ll lock in the same price for another year.

Q: Are there additional Founding Member benefits?

A: Yes! In addition to having your own seat at every home match, you’ll have access to exclusive season seat holder benefits, including affordable seat pricing, exclusive seat member gifts (a free jersey for each seat), payment plans, merch discounts, club partner savings, a personal account rep, and access to year-round events & bonus games.

Click here to view the seating diagram

Q: How much do Founding Member season seats cost?

A: Tickets vary by section, with prices starting as low as $13 a seat per game! Please see above for full pricing details and payment options.

Click here to view season seat pricing.

Q: When will I receive my exclusive Founding Member game jersey?

A: Founding member jerseys will be distributed along with season tickets at a pre-season event. Further communication details regarding logistics will be communicated to season ticket holders.

Seating Sections

Q: What happens in the Supporter Section?

A: The Supporters Section is the lifeblood of our professional soccer team – it will involve singing and chanting CCFC songs, smoke bombs after scoring goals, and cheering our team to victory. This section is General Admission, so there are no assigned seats. Food and beverage stands are located directly behind the Supporters Section. If you want to be in this section, be prepared for loud noises and possibly a few spills!

Q: What if I want to sit behind the goal, but don’t want to be in the Supporters Section?

A: Congdon Yards (CY) Endline seats are located nearest to the Nido Qubein Gate. The Endline Bar is located directly behind the CY Endline seats.

Q: What are the benefits of Corner seats?

A: Corner seats are adjacent to where corner kicks are taken and known as one of our best value areas, because you’ll get seats located between the six-yard box and corner with full views of the entire pitch.

Q: Why sit on the Sideline?

A: The Sideline is located between center-circle and the forty-yard line – one of our very best seat locations in the entire stadium!

Q: Can I sit on the field?

A: VIP Field-Side seats are located literally on the pitch and feet away from the professional soccer players of both the Carolina Core FC and the away team. Amenities like Field-Side Concierge service ensure an unforgettable experience all season long.

Q: Are there any food and beverage hospitality packages included with my season seat purchase?

A: The Catalyst Club seats are the premium seating located between center-circle and the penalty box and include pre-match high-end dinner and beverages (including alcohol). All Catalyst Club Founding Members will receive access into the Catalyst Club, which has a climate controlled 4,000 square foot space.

Q: Do kids 2 and under need a ticket?

A: No, children 2 and under do not need a ticket to enter Truist Point.

Q: Are single game tickets on sale?

A: Single game tickets are not currently available, (and may never be!) due to the high demand for season tickets.

Q: What if I want to buy a Premium Seat?

A: There are 4 Top Tables available for purchase at the Corner Bar. If you are interested, contact Robert Ritchie at robert.ritchie@carolinacorefc.com or (336) 864-CCFC [2232] to learn more.

NOTE: Suites and Loge Boxes are currently sold out.

Miscellaneous

Q: Where are the Team Headquarters/Front Office?

A: Congdon Yards

410 West English Road Suite B331

High Point, NC 27262

Q: Where is the stadium located?

A: Truist Point

301 N Elm Street

High Point, NC 27262

Q: What does the game day atmosphere look like?

A: The soccer stadium capacity at Truist Point is 5,000 fans. On game days, the stadium experience will be authentic to the look and feel of professional soccer – the turf and field specifications will meet or exceed FIFA standards with no baseball lines. The entire stadium has some of the best sightlines in all of professional soccer – the farthest seat away from the pitch is in Row 13!

Q: What Professional Soccer League is CCFC a part of?

A: MLS NEXT Pro is a men's professional soccer league in the United States and Canada that is affiliated with MLS. It launched in 2022 with 21 teams and now comprises 27 professional sides of MLS clubs. MLS Next Pro is classified as part of the minor league second/third tier of the professional soccer system in North America. Carolina Core FC is the 28th team and only independent club as of 2024, and Cleveland is the 29th team announced for its inaugural season in 2025, and will be the second independent club playing in MLS NEXT PRO.

Q: How many games do I have access to as a season ticket holder?

A: All founding members will have access to 18 home games at Truist Point. The regular season runs from March to October, and the playoffs will begin in October. You may also have access to other exclusive events including bonus games!

Q: Where have MLS NEXT Pro level players moved onto during their careers?

A: Alphonso Davies of the Vancouver Whitecaps II is currently playing for Bayern Munich as a starting Defender (Canadian National Team).

Ricardo Pepi of North Texas is currently with FC Groningen Loan from FC Augsburg (US National Team). 

Q: What is the US Open Cup?

A: Carolina Core FC will compete in the US Open Cup in Spring 2024. The Knockout cup competition is held in the United States of America. It is the oldest ongoing national soccer competition – currently over 100+ teams compete in the tournament, including MLS, MLS NEXT PRO, USL, NISA, and Amateur clubs. They compete for a chance to win the US Open Cup, and our goal is to host a Major League Soccer team in the USOC featured against the likes of Charlotte FC, Nashville SC, or Atlanta United in the coming years at Truist Point Stadium.

Q: Why is CORE in the team’s name Carolina Core FC?

A: Central North Carolina is now frequently coined with the name CORE. Carolina Core FC is the first professional soccer team in the history of Central North Carolina. Within the CORE are 12 counties and 1.7 million in population, and our professional soccer team represents our diverse communities throughout North Carolina.

Q: What if I want to buy a Premium Seat?

A: There are 4 Top Tables available for purchase at the Corner Bar. If you are interested, contact Robert Ritchie at robert.ritchie@carolinacorefc.com or (336) 864-CCFC to learn more.

NOTE: Suites and Loge Boxes are currently sold out.

Q: Are there payment plans available?

A: Season Ticket purchasers will have the ability to Pay in Full or utilize a Monthly Payment Plan until 11/30 at no additional cost. Alert your account representative about your selection when deciding on your ticket selection.

Have a payment question that's not listed above? No worries, we can help.

Please connect with our ticket sales department by emailing John Wermeling at john.wermeling@carolinacorefc.com or calling (336) 864-CCFC [2232] .

Have other questions? Fill out our contact form and someone from CCFC will contact you as soon as possible.